Contact Us

Get in Touch with Us

We are committed to providing premium aesthetic and skincare solutions tailored for professionals and clinics. Whether you need product details, pricing information, or assistance with an order, our team is ready to help. Reach out today for expert recommendations and personalized service.

Contact Information

Email

Phone & WhatsApp

+97150-4304474

Location:

Business Hours

Quick Contact Options

For fast communication, use one of the options below:

Contact Form & Inquiry Options

For quick inquiries, fill out our contact form, and we will get back to you as soon as possible.

Frequently Asked Questions (FAQs)

How can I place an order?

Request our product catalog by filling out the form or contacting us via WhatsApp or email. Once you receive the catalog, select your desired products, and we will provide pricing and availability details.

Can I get a price list without requesting the full catalog?

Yes, we offer a separate price list upon request. Contact us via WhatsApp or Email to receive the latest pricing details for specific products.

Is there a minimum order quantity (MOQ)?

Yes, we primarily serve clinics, beauty professionals, and businesses, so we require a minimum order amount. Contact us for details.

Shipping & Delivery

Do you offer international shipping?

Currently, we supply clinics and professionals within the UAE. For international orders, please contact us to check availability.

How long does delivery take?

Orders within the UAE typically arrive within 1-2 weeks after payment confirmation. Express shipping options may be available upon request.

What are the delivery charges?

Delivery fees depend on your location and order size. We offer free shipping for bulk orders.

Payments & Refunds

What payment methods do you accept?

We accept bank transfers, cash payments (for UAE customers), and secure online payments.

Do you offer refunds or exchanges?

Due to the nature of our products, we do not accept returns or refunds once an order is processed. However, if there is an issue with your order, contact us within 24 hours for assistance.

Can I pay in installments?

Currently, we only accept full payments before shipping. For bulk orders, flexible payment options may be available.

Product & Certification Information

Are your products original and certified?

Yes, we supply only authentic, high- quality aesthetic products from trusted brands. All products are sourced directly from manufacturers or authorized distributors

Can I get product recommendations?

Of course! We can help you choose the right products based on your clinic’s or business needs.

Do you offer training or guidance on product usage?

While we do not offer official training, we can recommend professional resources and guidelines to help you use our products safely and effectively.

Business & Partnership Opportunities

Do you offer wholesale pricing for resellers?

Yes, we provide special pricing for clinics, aesthetic centers, and resellers.

Can I collaborate with you as a distributor?

We are always open to partnerships with aesthetic professionals and businesses. If you are interested in distributing our products, let’s discuss how we can work together.

Do you offer private labeling or OEM services?

At this time, we do not provide private label or OEM manufacturing. However, we may introduce this option in the future.

Additional Questions

How can I contact you directly?

You can reach us via:
Email: maryam@elixer-beauty.com
WhatsApp & Phone: +97150-4304474

Do you have a showroom or physical store?

No, we operate as an online distributor serving clinics and professionals. Orders are placed via email or WhatsApp.